Last Revised: December 15, 2014
What information does San Antonio Shoemakers™ collect?
SAS collects both “Technical Identification” information and “Registration Identification” Information. Technical Identification includes, without limitation, information that cannot be used to personally identify you, such as anonymous usage data; general demographic information we may collect; information regarding the referring and exit pages and URLs that customers use to reach our Website or to which our customers navigate when they leave our Website; the types of computers or devices which customers use to visit the Website; and any preferences that are generated based on the data you submit and the number of clicks on different elements or pages of our Website. Registration Information includes, without limitation, information that you provide at registration as part of your online profile with SAS or that you provide to place an order with SAS, such as your name, address, telephone number, payment information, email address, and other information you submit to us at the Website. Certain Services require you to authorize us to collect Registration Information.
Information we automatically collect from the Website
We track information provided to us by your browser when you view the Website or use the Services. This information can include information regarding your Internet service provider; the type of browser you use; your operating system; the device from which you connected to the Service; the time and date of access; the Website pages you viewed; the time you spent at our Website; the sites you visited just before and just after our Website; whether you placed any products in your shopping cart but did not purchase; and other information that does not personally identify you. We collect this information in an effort to improve the quality of the Services and to make the Services easier to use. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are a feature of web browser (Internet Explorer, Firefox, Chrome, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user's web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user's transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
SAS may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Information you provide us by using the Services
In addition to the information provided automatically by your browser when you visit the Website, you may provide us with Registration Information, such as your email address, name, phone number and payment information (including your payment or delivery address).
In order to process your order correctly and to keep you informed of any pertinent information regarding your order(s) or our company, we will collect the following Registration Information, depending on the situation:
- Name, phone number and address information for shipping, billing and all transactional purposes
- Email address, gender, shoe size, birth month, birth day, age range (e.g., between 35 and 45), order history, and wish list for future purchases
- Credit or debit card number, expiration date, and security codes necessary for processing orders/returns only, provided that such information is collected, used and stored by SAS’s third party payment processors, and not by SAS
The above information is collected or can be collected when a purchase is made, when you sign up for our online newsletter or when you sign up for an online SAS profile. If you choose to provide us with feedback through our Website, we will also collect such feedback information so that we can respond to you.
How does San Antonio Shoemakers™ use the information?
Registration Information : In general, the Registration Information you provide to us is used to provide and improve the Services and to help us communicate with you. For example, in addition to using your information for order processing, we may also use the provided information to communicate to you about your order (such as shipping, returns, or order status), to solicit feedback, to provide technical support or to update you about any news (e.g., company updates, promotions, sales, etc.) concerning SAS, our products and the products and services of third parties. We do this to ensure we are providing you with the best service and products available to you and most importantly, to build a relationship with you. If you choose to provide us with Registration Information, you hereby consent the foregoing uses of that information and to the transfer to, and the collection, processing and storage of, that information on our servers located in Canada and the United States. If you would like to opt out of receiving emails from us for marketing or promotional purposes, you may contact us at firstname.lastname@example.org, or select the “unsubscribe” link included in each of these emails. Please note that even if you choose to opt-out or unsubscribe from such emails, you will continue to receive administrative and non-promotional emails from us in order for us to continue providing the Services to you.
Third Party Service Providers: We may employ third party companies and individuals to facilitate our Services, host the Services, provide the Service on our behalf, provide customer support, perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics, improvement of the Website’s features, etc.) or to assist us in analyzing how our Website and Services are used. These third parties have access to your Registration Information only to perform these tasks on our behalf and are obligated not to disclose or use your Registration Information for any other purpose.
Targeted or Behavioral Advertising :Targeted advertising (also known as behavioral advertising) uses information collected regarding an individual's interactions with the Services, such as the pages they have visited; the searches they have made; demographical information; and the orders they have placed. This information is then used to select which advertisement should be displayed to a particular individual. For example, if you have shown a preference for a type of shoe while using the Services, you may be served an advertisement relating to that type of shoe. We may share with third party advertisers aggregated demographic information about our user base. This aggregated information may include, without limitation, information related to your use of the Services (e.g., how you interact with our Website and our partners and advertisers), your purchase history and information regarding how you used our Website and what you visited on our Website. The purposes of sharing this information with third party advertisers may include selecting an appropriate audience for advertisements. We provide aggregated information to third parties only after either removing from such information anything that personally identifies you or combining it with other information so that it no longer personally identifies you. This aggregated information does not identify individual users by name, email or other contact information. If you would like to opt out of receiving targeted advertising relating to your use of the Services, please contact us at email@example.com. Please note that this will opt you out of targeted ads, however, you will continue to receive online advertising via the Services; however, these ads may not be as relevant to you.
How San Antonio Shoemakers™ protects your information : We implement security measures designed to protect against unauthorized access, disclosure or accidental loss or destruction of Technical Information and Registration Information. We further seek to protect this information from potential security breaches by implementing certain technological security measures, including without limitation, encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that this information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. Although we take reasonable steps to safeguard and prevent unauthorized access to this information, we can't be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will be able to prevent such access. By visiting the Website and using the Services, you acknowledge that you understand and agree to assume these risks. Communications you may have with us via email or U.S. Mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
We ask that you monitor all your credit and debit card transactions concerning SAS and immediately notify us of any suspicious transactions or any unexpected correspondence (whether through email or traditional mail).
If you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct any information you have provided to SAS, please contact us by sending an email to firstname.lastname@example.org.
Contact us by postal mail:
San Antonio Shoe, Inc.
1717 SAS Drive
San Antonio, Texas 78224
Contact us by phone: 1-877-782-7463